There is no denying the fact that social media has become a necessary part of a business marketing strategy, with customers and clients relying on brands and products to have visibility and transparency online. With this expectation firmly embedded in the minds of the consumer, it is vital for businesses and brands to utilise the very latest techniques and principles in social media to keep ahead of the competition.

Building a brand is a desire of event business. But the most impressive of all these methods is social media branding and it would be wrong to neglect the power of social media in enabling brand awareness. In fact, social media is one of the most powerful tools to create brand awareness, engagement and traffic.

Social media initiatives don’t start when you register a Facebook or Twitter account and start posting announcements, it begins much sooner. In this workshop, you’ll be taken through a 6-step methodology that will help guide your efforts to develop an actionable social media strategy. You’ll learn how to structure your social media efforts, deploy your resources, and ultimately launch a social media branding campaign that is professional and provides results you’ll be able to interpret and understand.


1. The techniques employed by leading brands and businesses and how it improves online engagement
2. How to combine social media platforms to create strong uniform branding efforts
3. How to create engaging and interactive content for deployment on platforms
4. How to measure and analyze data and statistics
5. The types of social media platforms and their specific benefits and advantages for advanced strategies



Security is extremely important for all businesses and organizations, and one important part of organizational security is supply chain security. Companies who do not take supply chain security seriously leave themselves vulnerable to potentially devastating attacks.

Supply chains face a broad range of internal and external threats, ranging from physical threats to cybersecurity threats. The physical threats are perhaps the most obvious ones and can occur at any point along the supply chain.  Examples include terrorists disrupting a supply chain by attacking oil infrastructure, theft, and even piracy. In today’s highly technical world, supply chains are at a greater risk than ever before from a wide range of increasingly sophisticated and hard to identify cyberattacks. 

This fast-paced course is intended to provide an opportunity to explore the various supply chain risk and security elements and explore ways to address threats and risks in an ever-changing and more complex supply chain environment. Discussions will include recent supply chain events and provide an opportunity to share approaches to building more secure supply chains.

Learning Objectives

  • Review today’s rapidly changing supply chain risk environment
  • Explore the shared interest of supply chain management, business continuity management, and risk management
  • Identify internal and external dependencies for mitigating and responding to supply chain risks
  • Understand the importance of full inclusion of the supply chain business continuity planning
  • Identify ways to avoid risky suppliers, vendors, and outsourcing companies
  • Explore ways to identify, mitigate, respond to, and recover from supply chain disruptions and disasters



Finance is the root of how an organization makes money, and language of business in numbers! With quite a few sophisticated business software used by an organization various numbers are constantly generated by every department. These numbers when captured and recorded becomes data. As one would know the data is like crude oil that needs to be filtered and processed. Similarly, the huge data captured by an organization needs to be filtered that becomes information and that information when processed becomes relevant information. This relevant information becomes very critical for the management to accordingly take informed decisions so that they can

  • improve efficiency
  • reduce errors
  • accelerate processes
  • optimize workforce allocation and have
  • tangible financial gains.



  1. Better understanding about roles in organisational culture who act as a catalyst to drive the application of digital technologies in business processes outside the core finance.
  2. Develop a finance-talent strategy that complements digital transformation efforts
  3. Learn ways to assess the organisation’s current digital maturity as well as its key priorities
  4. Understand the key emerging and disruptive technologies that could be implement in finance for betterment
  5. Have clear insights on choosing the right technologies for your organisation

Course Overview

Performance Management is ensuring that the employee and the organisation are focused and aligned
towards strategic priorities. For a fruitful harvest, farmers work on a host of activities throughout the year. These people know that good management is a process, not an event. If they fail to put the seeds in the right place, water when needed, fertilize or weed, they will not get a good crop. 

Regardless of the organisation, good management is good management. It follows a planned process and occurs on a regular bases, not once a year. Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?

This workshop covers the skills managers and head of Human Resources Professionals would need to drive continuous improvement and grow people’s abilities. During this course, delegates will discover how they are an integral part of a strong performance management system and what they must do as a part of their responsibilities in the performance management process.



  • Define the process of Performance Management
  • Set up common Goals and Expectations
  • Identify and Monitor Performance Issues
  • Have a communication structure to tackle difficult conversations
  • Learn how to evaluate and document evidence
  • Understand different motivations
  • Identify and adapt to different Communication styles
  • Provide effective Coaching and Feedback
  • Identify common biases when providing feedback
  • Tackle emotional outbursts by applying 3 As of Bridging


We regularly work with senior leadership teams to develop or improve strategy that will help them maintain their current competitive advantage, find new sources of competitive advantage, and sustain long-term growth.

Strategy development does not need to be complicated. It is however, important, to discuss, debate, and create plans using a proven strategy development framework. We always begin the strategy-development process with an assessment and thorough analysis of the organization so that we understand the client’s background and challenges, as well as the key factors that have led to their success to this point in time. This process also helps us discover the dominant thought patterns in the firm or functional areas and the assumptions people make about the following areas:

  • The organization’s current direction
  • The organization’s infrastructure
  • The predominant point of view about the organization’s competitors and suppliers
  • The level of risk and opportunities present in the internal / external business environment
  • The relationship with customers and what they think about the organization’s ability to meet their current and future needs



  1. Align business units and functions around a clearly defined strategy.
  2. Apply fundamental strategy concepts and principles to create a corporate strategy and plan that creates value for the organization and functional units
  3. Set strategic direction for their business that contributes to, and aligns with, the organisations vision mission and values!
  4. Articulate a clear and compelling strategic direction to their team, cascade the strategy, and leverage core capabilities around the corporate and functional strategy.
  5. Create or enhance, competitive advantage for the organization by building strategies to ensure each business function adapts as the organization and market shifts.
  6. Increase their strategic awareness and combine it with their operational experience.
  7. Ensure, whatever their role in the business remains relevant and adds long-term value to the organization whilst aligning with corporate strategy.
  8. Align business operations, their systems, people, processes in line with strategic priorities so measurement and evaluation of performance is simple and easy to do
  9. Utilize strategic thinkingand leadership practices with operational and strategic initiatives.
  10. Communicate strategic initiatives to all relevant levels within your organisation – “2-way communication!”

In any organisation, risk plays a key role. Almost every business decision requires management to balance risk and reward. Effectively managing the business risks is essential to an enterprise’s success. 

In this interactive workshop, you will develop the competency to master a model for implementing Risk Management processes throughout your organisation using the ISO 310000:2018 standard as a reference framework. Based on practical exercises, you will acquire the necessary knowledge and skills to perform an effective Risk Assessment and manage risks in time by being familiar with their lifecycle.

During this training, we will present the ISO 31000 general Risk Management standard, the process model it recommends, and how organisations may use the standard. 

Learning outcomes, benefits and tools/techniques:

  • Gain practical experience during interactive exercises, discussions and case studies. 
  • Learn to utilise a practical Risk Matrix and understand the link with best practice Business Continuity Planning (BCP)
  • Acquire the necessary expertise to contribute to implementing a Risk Management process as specified in ISO 31000
  • Learn how to reduce Risk Management document maintenance efforts
  • Gain practical ideas for achieving commitment to Risk Management at Executive level as well as all other levels of your organisation
  • Know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Risk Management process
  • Other ‘hot topics’ relevant to your industry/location (based on the results of your pre-workshop delegate questionnaire)


Are you working in IT (or considering to) and feel overwhelmed with how IT fits in the broader business? Challenged by the opportunities and threats related to IT Risk? Trying to make sense of all the ISO 27001 Information (incl. Cyber) Security requirements? Overwhelmed with Recovery Time Objectives and other IT Disaster Recovery requirements set by the Business Impact Analysis (BIA)? Or generally, struggling to articulate the business benefits of IT initiatives?

Understanding the above range of issues is invaluable to seek, safeguard or solidify your position in Information Technology – whether you are a current or aspiring IT manager, or are in an IT management consultant role.

This workshop includes examples of IT Risk scenarios relevant to your region and industry, including operational risks to your IT infrastructure/applications as well as data integrity and confidentiality-related risks. ITIL and COBIT frameworks and the ISO 27001 standard guides the content, examples, best practices, and interactive exercises in this course.

Learn from a leading global expert about advanced IT Risk Management, Disaster Recovery (DR) and Information Security (InfoSec/IS) Management techniques and proven methods.

Learning outcomes, benefits and tools/techniques:

This course gives you all the tools to develop a practical, compliant, holistic IT Risk framework, IT DR process and ISMS:

• Gain practical experience during interactive exercises, discussions and case studies
• Learn to utilise a practical Cyber Incident Response Plan-on- a-Page template and understand the link with broader Enterprise Risk Management (ERM)
• Acquire the necessary expertise to contribute to implementing an ISMS process as specified in ISO 27001
• Learn how to reduce document maintenance efforts
• Gain practical ideas for achieving commitment to IT Risk Management and Information Security at Executive level, as well as all other levels of your organisation
• Know the concepts, approaches, standards, methods and techniques allowing to effectively manage the IT Risk, IT DR and InfoSec processes
• Other ‘hot topics’ relevant to your industry/location (based on the results of your pre-workshop delegate questionnaire).


A procurement strategy documents how your organisation runs its procurement function. It provides an overview of a roadmap for the way your organisation conducts it procurement activity. Documenting your procurement strategy and establishing a review process will help with strategic planning, benchmarking, measuring performance and improving productivity in managing the organisation’s procurement activities. To help the participants expand and enhance their procurement awareness and understanding and develop their skill across the wider procurement scope exploiting their use of business tools and best practice, enabling them to improve their contribution with tangible operational improvements within the organisation setting. 


By the end of the programme, participants will be able to: 

• Explain the full end to end procurement process
• Evaluate fundamental cost and value concepts
• Identify and deliver cost reduction activities
• Understand the most effective ways to evaluate suppliers
• Develop flexible, fit for purpose specifications
• Explain the processes involved with implementing a contract
• Identify the core parts of the contract and explain what each contributes
• Evaluate the cost, value, and risk contribution made by the contracting activity
• Recognise how the contract activity impacts on the corporate profitability
• Categorise and prioritize contract relationships
• Explain the core issues and requirements when contracting in an international market
• Drive continuous improvement endeavors within contracts
• Recognise the need for ethical, transparent, and compliant behavior
• Use business models to improve the performance of the sourcing process
• Deliver high level performance reporting


• Lower supplier costs
• Reduced lead-times
• Improved contract management
• Improvement in stakeholder service delivery
• More robust management of supplier relationships
• Fewer contractual conflicts
• Identification and implementation of added value opportunities


With the continued growth of e-commerce and greater emphasis placed on supply chain operations, the warehouse is playing a pivotal role within today’s dynamic supply chain.

Warehouses are central to delivering the correct product and number of items to the right location, on time, in the right condition with the correct paperwork in terms of delivery documentation and invoices. Warehouse Managers are tasked with increasing customer service and reducing costs whilst working with less inventory.

This 2-day workshop takes attendees on a journey from pre-receipt through to despatch covering the latest technology including warehouse management systems, pick and put to light, voice-enabled systems, and RFID. Supported by case studies, videos, and practical examples this course covers the
major aspects of warehouse management including cost reduction, productivity and performance measures, resource planning and warehouse equipment and layout.


  • By the end of the 2-day training course, delegates will have more knowledge of the above subjects and will be able to introduce various tools and processes into their own warehouses.
  • Participants will learn the key management issues of getting the product to the right customer, at the right place, at the right time, in good condition, with the right paperwork, and at the most economic cost. Participants will also learn the five main tenets of warehouse management – accuracy, cost control, efficiency, safety and security

14th – 15th February – Le Meridien Hotel, Kuala Lumpur
16th – 17th February – Le Meridien Hotel, Kuala Lumpur
24th – 25th February – ZOOM (Virtual Masterclass)



2021 cemented a lot of changes in our professional lives. But the most impactful change was how social media became the g-to window to learn, find new career opportunities and grow our brands.

Building a brand is a desire of event business. But the most impressive of all these methods is social media branding and it would be wrong to neglect the power of social media in enabling brand awareness. In fact, social media is one of the most powerful tools to create brand awareness, engagement and traffic.

In a landscape with more competition, content and networks that ever, a succinct strategy gives you the focus needed to say “no” to efforts that don’t serve your goals. It is extremely crucial that you have a comprehensive guide in creating a social media marketing plan.

Beyond the basics of Social Media, this masterclass takes you through writing a social media strategy, developing online campaigns and content plans (both paid and organic), running competitions, key influencer strategies for brands and business, setting up social media monitoring dashboards, understanding the various algorithms and ensuring the effort you’re putting into social media produces tangible results for your business.


  1. The techniques employed by leading brands and businesses and how it improves online engagement
  2. How to combine social media platforms to create strong uniform branding efforts
  3. How to create engaging and interactive content for deployment on platforms
  4. How to measure and analyze data and statistics
  5. The types of social media platforms and their specific benefits and advantages for advanced strategies